Then, input your question in the chatbox. When you are completed, click Send at the bottom-right right-hand corner.

Then, tap something Else. You’ll have to scroll down to the end of the page.Scroll down, and click to get assistance with another issue. It is located at the end of the screen.Scroll down and then tap the Customer Services tab. This will be near the end of the screen.Tap 3 lines icon. It is located on the lower-right side of the screen.Start the Amazon mobile application. If you don’t have the app installed, it is available in the Apple App Store and the Google Play Store.You can navigate there to Customer Services > Need help for something else, then Other > I’m looking for more help. Then, enter the chatbox located at the lower right of your screen, and then tap to send. To speak to Amazon customer service via the app for mobile, simply tap the three-line icon located in the bottom-right corner of your screen. (877) 375-9365 How do I chat With Amazon Customer Service on Mobile? What is the Amazon Customer Service phone number?

* Image Proof of Delivery and Bills of Ladingīy using this app, you agree to the Amazon Relay Terms of Use ( you are trying to contact Amazon customer service, then this article is for you. * Report a delay or disruption through the app, to your dispatcher and Amazon * Load History to view the last two weeks of loads you’ve hauled for Amazon * Notifications when a load is ready for pick up, load is cancelled, and when a load is added to your schedule * Free commercial navigation will route you on the best truck-friendly route Amazon Relay helps truck drivers haul Amazon loads efficiently by guiding them on where to go, when to get there, and provides gate information for faster gate entry.ĭrivers invited by their carriers get added benefits, such as visibility to executed loads (Load History), ability to report delays and disruptions through the app, and recently launched, free, commercial navigation which will direct you to the Amazon truck entrance instead of the front door.įeatures for drivers invited by their carrier include:

Amazon relay contact number